Contact us

Got a question? We read every email.

Real humans, Australian business hours. Drop a line below and we aim to respond within one business day during term and within two during school holidays.

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Support hours

Australian business hours

Monday – Friday, 9 am – 5 pm AWST
Closed weekends and Australian public holidays.

Response time

1–2 business days

Refund and security issues are prioritised. School-holiday cover may be slower - we don't pretend otherwise.

Account compromise?

Reset your password first

Then use the contact form above and select Security - we'll lock the account while we sort it out.